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State Farm® Insurance Agent Erika Thomas

5 out of 5 average rating (217 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Amanda Johnson

November 19, 2023

5  out of  5 rating by Amanda Johnson
"I had the pleasure of speaking with Karen! She was amazing! Made me feel at ease about my insurance needs, she even made some suggestions for me as well. I’m so happy I decided to call and change my insurance to this great company! I look forward to being a longtime customer! Thank you so much!!!"
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christina coleman

November 17, 2023

5  out of  5 rating by christina coleman
"This group is wonderful!! They are always pleasant and helpful. Thank you all!!!"
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Michelle Al Wadei

November 9, 2023

5  out of  5 rating by Michelle Al Wadei
"This is the best insurance agency I’ve ever used and the staff is so friendly."
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Ginny Kent

October 19, 2023

5  out of  5 rating by Ginny Kent
"Erika and her staff are always ready to help and I love how they make you feel like family."
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Troy Kelley

October 18, 2023

1  out of  5 rating by Troy Kelley
"I was trying to get a quote for non owners insurance and the lady on the phone was so rude to me, and used quite a few cuss words while she was talking not proper English. It was very unpleasant and incredibly unprofessional. I highly recommend that anybody reading this does not use this insurance, trust me do not call them use ANY other insurance you can find. I'm the nicest guy your come across and I'm not use to being treated with this amount of disrespect. Just know before you consider them you've been Warned."
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Stacey Newsome

October 13, 2023

5  out of  5 rating by Stacey Newsome
"The staff at Erika Thomas' office are all wonderful, kind people. I've had insurance with them for years and have no complaints on the services they have provided me and my family. If you're looking for a dependable agent and staff look no further! Always greet you with a smiling face, kind words, and adequate information on your insurance needs. They are there for you and your loved ones."
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Vin Cell

October 10, 2023

5  out of  5 rating by Vin Cell
"The level of professional service I just got with Karen from State farm was impeccable and the kind and sincerest with what happened was something more people should try to be like. I'd recommend state farm with several reasons one with their politeness and professional ways. Erika Thomas in north Carolina."
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October 9, 2023

5  out of  5 rating by A J
"Erika Thomas -State Farm Insurance is a superb company! Always very supportive and gets the job done expeditiously!"
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Missy Lynn

October 6, 2023

5  out of  5 rating by Missy Lynn
"Erika Thomas is amazing! I love State Farm insurance! Always professional and helpful!!!!"
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Jameson Overton

October 5, 2023

5  out of  5 rating by Jameson Overton
"From day one, Erika Thomas and her staff have been nothing short of top notch professionals who have ALWAYS provided superior customer service. We dodn't feel like a number to them, they were genuinely always there for us."
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William Mercer

October 4, 2023

5  out of  5 rating by William Mercer
"Had the pleasure of working with Ms. Karen Durrett. She was very knowledgeable and insightful about the coverage(s) that would be the most beneficial for me and my family. She made the process very easy and stress free. Would highly recommend her for any or all of your insurance needs."
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Briant Jones

October 3, 2023

5  out of  5 rating by Briant Jones
"Great Customer Service!!! Special shout out to Karen!! She's an amazing agent who had a lot of patience to make the deal work!!"
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Daisy Moreno

September 21, 2023

5  out of  5 rating by Daisy Moreno
"Love doing business with the team. They went above and beyond on efforts to find be the best rate and walk me through any questions and concerns I had."
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Cynthia Jefferson

September 16, 2023

5  out of  5 rating by Cynthia Jefferson
"A very caring and great company! I really appreciate all the support throughout the years with Erika Thomas-State Farm Insurance."
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Sterling Grimes

September 13, 2023

5  out of  5 rating by Sterling Grimes
"Erika is one of those truly good people. We worked together on a transaction recently and I was impressed throughout the entire process. She is made it happen quickly, and she always did the right thing. I truly trust her!"
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Arlene DelaCruz

September 12, 2023

5  out of  5 rating by Arlene DelaCruz
"State Farm staff at Erica Thomas State Farm office in Wilson are very friendly and helpful. They're patient and respond quickly to our inquiries."
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Phil's Music Exchange

September 11, 2023

5  out of  5 rating by Phil's Music Exchange
"Erika & her team have been Nothing Short Of Excellent in taking care of all the insurance needs of both our family and our business! Caring, kind, personable and knowledgeable!! I highly recommend Erika Thomas State Farm Insurance Agency!"
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Nancy Artis

September 11, 2023

5  out of  5 rating by Nancy Artis
"The staff at State Farm are 'top notch' in my opinion! They are courteous, and easy to contact. Qwik to respond to my situations."
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Chizoba U

September 11, 2023

5  out of  5 rating by Chizoba U
"Great customer service and are always so helpful. 10/10 recommend!"
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Melinda Johnson

September 8, 2023

5  out of  5 rating by Melinda Johnson
"We have been customers of Erika Thomas State Farm Insurance for several years. They provide excellent service."
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kelly baer

September 8, 2023

5  out of  5 rating by kelly baer
"Great customer service. Easy to work with and pricing is competitive. I recommend Erika and State Farm"
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Michelle Newcomb

August 31, 2023

5  out of  5 rating by Michelle Newcomb
"The bested lady's to work with"
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Annie Bynum

August 31, 2023

5  out of  5 rating by Annie Bynum
"I truly love the Erica Thomas State Farm entire staff. Excellent service, Awesome customer service and truly a staff that's all about the customers needs. Any information and questions they surely get you the answer the first time."
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Dynasty Coley

August 31, 2023

5  out of  5 rating by Dynasty Coley
"Superb customer service is vital for successful and sustainability and always a plus when dealing with Erica Thomas State Farm Insurance Wilson NC. Thank you for being personable, accessible, valuing your customers’ time, and delivering consistent customer service."
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Shanitta Ruffin

August 31, 2023

5  out of  5 rating by Shanitta Ruffin
"Everyone in this office are so friendly and knowledgeable. I have been doing business with them for many years and have no plans to stop."