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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Brantley

June 11, 2026

5  out of  5
rating by Jeff Brantley
"Very easy to work with and responsive! Very positive client experience!"
We responded:
"Thank you for your kind review of State Farm Agent Erika Thomas’s Team. We appreciate it!"
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Jeff “Hunters Pointe HOA Email” Brantley

June 11, 2026

5  out of  5
rating by Jeff “Hunters Pointe HOA Email” Brantley
"Prompt responses and genuine customer service! Was very competitive with price and earned our business after being with same company for over 10 years"
We responded:
"Thank you for the amazing review, Jeff! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Sam Wathey

June 11, 2026

5  out of  5
rating by Sam Wathey
"Erika has been super helpful through my accident claim. It’s my first time being in an accident and getting a claim and she’s helped me step by step and has given me the best advice!"
We responded:
"Sam, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Erika Thomas’s Team!"
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Bhupendra Woodard-Bynum

June 8, 2026

5  out of  5
rating by Bhupendra Woodard-Bynum
"The agents at this location was fantastic with my questions and concerns during our phone call today. Do not hesitate to call them for your insurance needs. I have all my cars and home with them and the price is awesome. The whole staff rocks at the Erika Thomas State Farm location."
We responded:
"Thank you so much for the review! We are blessed to have Brittney on our team! She is the best! "
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Cameron

June 4, 2026

5  out of  5
rating by Cameron
"Erika and her team are amazing! They truly helped me when I needed them most with effective communication and teamwork to maintain my homeowners insurance. I am extremely grateful for Erika being so great and attentive to my needs. I absolutely highly recommend her to handle your insurance. She truly cares and it shows. Thank you!"
We responded:
"Thank you for the amazing review, Cameron! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We appreciate YOU!!!"
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Romond Graham

June 4, 2026

5  out of  5
rating by Romond Graham
"Was very helpful and great customer service"
We responded:
"Thanks so much for the fantastic rating, Romond! We are so glad you had a positive experience with us here on State Farm Agent Erika Thomas’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Al Crouse

June 3, 2026

5  out of  5
rating by Al Crouse
"Anytime I have an Insurance situation, I don’t hesitate to call Erika Thomas at State Farm. She treats you like family and attacks the problem, same day. I’ve been with State Farm since 1991 and wouldn’t think about going anywhere else!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Temeeka Honey

June 1, 2026

5  out of  5
rating by Temeeka Honey
"I love State Farm they really try their hardest to get you the lowest quote etc what ever you need just pick up the phone and give them a call thank you and thank me later you want be disappointed"
We responded:
"Thank you for your kind review of State Farm Agent Erika Thomas’s Team. We appreciate it!"
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Tim Williams

June 1, 2026

5  out of  5
rating by Tim Williams
"I"ve been with this agent for around 15 years with zero issues. I have home and auto policies both with them. Staff are always helpful and polite. If you're shopping for a new insurance policy, look no further! They will fix you right up!"
We responded:
"Tim, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Erika Thomas’s Team!"
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JR anthony

June 1, 2026

5  out of  5
rating by JR anthony
"The staff is so polite each time I visit and any questions I have they are eagerly to provide the answers.It’s always a pleasure to visit the office and thanks Erika for providing great customer service."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Erika Thomas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Dicla Circelli

June 1, 2026

5  out of  5
rating by Dicla Circelli
"These are the most professional, responsive and capable agents I’ve ever dealt with."
We responded:
"Dicla, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Erika Thomas’s Team is just a call or email away!"
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Blake Adams

June 1, 2026

5  out of  5
rating by Blake Adams
"Debra was absolutely amazing to work with! She went above and beyond to make the entire insurance process simple, stress-free, and easy to understand. Her communication was incredibly fast, and she was always available to answer questions and provide guidance. It’s clear that she genuinely cares about her clients and works hard to create the best possible experience. I highly recommend this agency to anyone looking for an insurance agent who is knowledgeable, responsive, and truly dedicated to helping people."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Erika Thomas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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M Harris

May 29, 2026

5  out of  5
rating by M Harris
"I can’t say enough great things about this State Farm team. They genuinely care about their clients and the community they serve. What really stands out is how involved they are — they host activities and events that bring people together and make a real difference. Every interaction has been professional, friendly, and helpful. It’s rare to find an insurance agency that makes you feel like more than just a policy number, but they absolutely do. If you’re looking for an insurance agent who truly cares, this is the place to go. Highly recommend!"
We responded:
"Wow, thank you for the 5-star review, M! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Takeethia

May 29, 2026

5  out of  5
rating by Takeethia
"My experience has been great customer service was prompt and very kind to me and my family"
We responded:
"Thank you for the amazing review, Takeethia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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keshia Boddie

May 29, 2026

5  out of  5
rating by keshia Boddie
"This company has handle my family with kindness and a caring attitude I will recommend them to everyone I know"
We responded:
"Thank you for your kind review of State Farm Agent Erika Thomas’s Team. We appreciate it!"
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D H

May 29, 2026

5  out of  5
rating by D H
"My agent retired and I was looking for a new agent. Decided I would go with Erika. Her agency is very informative and knowledgeable. Very cooperative from The door to my exit. Her staff is awesome. Couldn’t be happier with my choice."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Erika Thomas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Linda Hendricks

May 28, 2026

5  out of  5
rating by Linda Hendricks
"It has been great experience and they will get you the best rates for what you need ❤️"
We responded:
"Linda, thank you for taking the time to do the review for our State Farm office! We are so happy to have you as part of the Erika Thomas State Farm Family! Hope you have a blessed Thanksgiving! "
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Michelle Bonds

May 27, 2026

5  out of  5
rating by Michelle Bonds
"Shout out to Karen, great customer service, stop by and visit Erika Thomas - State Farm of Wilson you'll be very pleased with the service. Thank you Karen for all that you do! I appreciate you and all your co-workers."
We responded:
"Thank you so much Michelle for your review! We appreciate you choosing us to be your local insurance agent for your Auto & Renters Insurance!"
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Julie Anna Hernandez

May 27, 2026

5  out of  5
rating by Julie Anna Hernandez
"I was sent a card in the mail offering a discount on my homeowner’s policy by bringing over my auto. I got a comparable auto quote and a discount on my policy. I am very pleased with how easy this was."
We responded:
"Julie, thank you for your wonderful review of State Farm Agent Erika Thomas’s Team!"
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Gwen Hines

May 26, 2026

5  out of  5
rating by Gwen Hines
"I would like to thank Erica and the team for all the years of service. I’ve been with them many years. My plan is to continue. Keep up the good rated😊 Thanks!!!"
We responded:
"Thank you, Gwen!!! We appreciate you and your loyalty!"
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Dwight Dickens

May 26, 2026

5  out of  5
rating by Dwight Dickens
"I switched over to Erika Thomas state farm ins .agency saved over 150 dollars a month i met great nice people that was concerned about me and my ins. needs i left my other company of whom I been with over 50 years my premium kept going up every year and I said there's got to be some one on my side I found Erika card that she kept sending me every year and called them and every problem that I had with the other company she would jump in and help me solve.now I can truly say today Erika at state farm is truly on my side. What a blessing"
We responded:
"Thank you for the amazing review, Dwight! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Frances Tucker

May 20, 2026

5  out of  5
rating by Frances Tucker
"Fast, friendly and efficient service in setting up new policies for home and auto. Very pleasant to work with, excellent communication!"
We responded:
"Thank you for your kind review of State Farm Agent Erika Thomas’s Team. We appreciate it!"
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Pam Bachara

May 20, 2026

5  out of  5
rating by Pam Bachara
"Erika and the staff have been the most professional and kindness to me. Never felt I was bothering them with a question. Big thank you to them as we go forward with our relationship."
We responded:
"Thank you for the amazing review, Pam! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Sally Songer

April 30, 2026

5  out of  5
rating by Sally Songer
"This agency has gone above and beyond for my family❤️❤️ I highly recommend this family oriented agency to everyone ❤️❤️"
We responded:
"Sally, thank you for your wonderful review of State Farm Agent Erika Thomas’s Team!"
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Autumn Medlin

April 30, 2026

5  out of  5
rating by Autumn Medlin
"Great service very helpful nice"
We responded:
"Thank you for your kind review of State Farm Agent Erika Thomas’s Team. We appreciate it!"