State Farm® Insurance Agent Erika Thomas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Geezy P
July 7, 2025
5
out of
5
rating by Geezy P
"I have been with them for a long time. Very nice and respectable and easy to work with and they always make sure you don't forget your due date(s)!! I highly recommended State Farm!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mashonda Tillman
July 3, 2025
5
out of
5
rating by Mashonda Tillman
"Very personable and quickly gets things handled."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sparkle Cooper
July 1, 2025
5
out of
5
rating by Sparkle Cooper
"Great customer service!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Dee Young
June 26, 2025
5
out of
5
rating by Dee Young
"The ladies in the office are always nice and so helpful. We love working with them when we have a problem. Thank you Erika, Karen and Beth. Sorry if I left anyone out. Y'all are awesome!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Gary Durham
June 25, 2025
5
out of
5
rating by Gary Durham
"I have enjoyed being at state farm other insurance may be cheaper but not as Caring They make me feel like somebody When l walk through their doors Thank you State Farm for being there when l need you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ivan Artis
June 25, 2025
5
out of
5
rating by Ivan Artis
"Great customer service quick response and very kind."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
April Harris
June 23, 2025
5
out of
5
rating by April Harris
"Great customer service, very helpful, patient all with in a timely manner. I also received a curtesy call about any questions/concerns I may have being that I am a new customer to the agency and I thought that was EXCELLENT."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We are so lucky to have the best customers!! "
DANA LUCAS
June 18, 2025
5
out of
5
rating by DANA LUCAS
"I love State Farm!! Karen is the best she is always on point and always willing to help any way she can. She is the sweetest!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! And we agree, Karen is the sweetest! "
Chelsea Gaston
June 18, 2025
5
out of
5
rating by Chelsea Gaston
"This office has helped me get my policies back in place and gave the best encouragement and advice to help me and my growing family to be better insured. Highly appreciated and recommend Erika!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to serving you and your growing family for decades to come! "
Maria Santos
June 16, 2025
5
out of
5
rating by Maria Santos
"I honestly can say Erika’s office staff is absolutely wonderful. They are always willing to go above and beyond. They are all great but I can’t finish this review without giving codos to Karen, there she is absolutely amazing! This a a very professional and caring office and we appreciate them all. Thank you for all you do. Sincerely, Mr. Mrs. Phillip Bass"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Carolyn Inman
June 15, 2025
5
out of
5
rating by Carolyn Inman
"I'm here to comment on state farm agency they are a 5 ⭐ agency they are very helpful and respectful people a joy to have insurance with if anybody needs insurance please take it from me they are good thank you state farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Larry Moore
June 6, 2025
5
out of
5
rating by Larry Moore
"Great service. I recommend Erika Thomas State Farm because of their fast friendly service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
yasmine haddad
June 3, 2025
4
out of
5
rating by yasmine haddad
"Very helpful and informative. I feel like they really want me to understand my policy which feels great and makes me a loyal customer"
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
Jason West
May 2, 2025
5
out of
5
rating by Jason West
"I stopped by today for a quick update on my policy and 20 minutes later the entire staff and I were standing around talking about our favorite food, vacation spots, college……. I really enjoy seeing everyone there. They make me feel like part of the family. I’ve had my car, life, and renters insurance with Erika For about 10 years now. I really feel appreciated and supported here. Thank you so much. I highly recommend!!!!"
We responded:
"We loved getting to chat today and catch-up with you! Thank you for your 5-star review! We are so happy to be your good neighbor!"
Teresa Avent
April 30, 2025
5
out of
5
rating by Teresa Avent
"With very little control over market increases, it is amazing to experience personable insurers that are sincerely empathetic to what consumers are facing. Their customer-centered approach is stellar! I appreciate them so much!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jaleesa Ames
April 30, 2025
5
out of
5
rating by Jaleesa Ames
"Karen is the best! This office is very professional and customer friendly! I always have a great experience with my Karen my agent. I originally got homeowners insurance through her, and she went above and beyond by calling to let me know about life insurance options for my home. Thanks to her, I now have both types of coverage. She's knowledgeable, proactive, and truly cares about her clients. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Melissa Bridgers
April 23, 2025
5
out of
5
rating by Melissa Bridgers
"Beth is amazing! EVERYTIME I call with a question or concern she helps me figure things out. I have been a customer for over 10 years and I wouldn’t dream of switching. They are the best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sydney Barnes
April 17, 2025
5
out of
5
rating by Sydney Barnes
"I had the pleasure of listening to Ms. Karen Durrett. She came to Wilson Early College Academy, and gave a lesson on all the types of insurance. She informed me on so many different topics and enlightened me on many different insurance topics. I feel very comfortable in my understanding of insurance now."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
penny gates
April 15, 2025
5
out of
5
rating by penny gates
"Knowledgeable, friendly, professional, helpful, wonderful customer service! This is a great company to work with."
We responded:
"Penny! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
John Killgore
April 15, 2025
5
out of
5
rating by John Killgore
"Absolutely the best customer service!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Wendy Taylor
April 15, 2025
5
out of
5
rating by Wendy Taylor
"The best service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our Erika Thomas State Farm office. If you ever have any questions or need assistance, we’re here to help!"
C Best
April 14, 2025
5
out of
5
rating by C Best
"The staff is always pleasant and helpful when I contact them. The response is always swift and correct. I recently called to get a copy of my insurance ID. As usual the request was handled while I was on the phone. Premium service is a given at this agency. I am so grateful to have them on my team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jennifer Uribe
April 9, 2025
5
out of
5
rating by Jennifer Uribe
"I have had my insurance with them for over 10 years and I’m so satisfied with there services. There staff is all so kind and friendly, I’m so glad I made the switch years ago."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate YOU!"
Amanda Elliott
April 7, 2025
5
out of
5
rating by Amanda Elliott
"They were very professional and helpful. I want to mention Karen for walking me through everything I never had to get renters insurance before and she was extraordinary. I would highly recommend anyone to do business with them. Thank you"
We responded:
"Thank you so much for taking the time to do a review for us! We appreciate it so much. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kimberly Allen
March 12, 2025
5
out of
5
rating by Kimberly Allen
"The insurance company I ever had and a special thank you to Mrs Beth you the best!!! You and team …I will recommend State Farm any day!!!!’"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"