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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly Allen

March 12, 2025

5  out of  5
rating by Kimberly Allen
"The insurance company I ever had and a special thank you to Mrs Beth you the best!!! You and team …I will recommend State Farm any day!!!!’"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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jamie Howard

March 11, 2025

5  out of  5
rating by jamie Howard
"I always get excellent customer service!! I am a stickler for customer service that makes me feel as if I matter and not just a number. Beth is always patient with me and my million questions 😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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marc mcbryde

March 6, 2025

5  out of  5
rating by marc mcbryde
"Karen at State Farm really help me with getting my Auto policy started and explain to me my options."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cheyenne Atavti

March 4, 2025

5  out of  5
rating by Cheyenne Atavti
"The ladies in this office is "1 Class Act". They are all ultimate professionals and very personable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carlton Phillips

February 21, 2025

5  out of  5
rating by Carlton Phillips
"They are the best insurance company I've ever had and the staff is the greatest ..thanks for all the help and advice y'all have provided me over the years !! Ya'll are greatly appreciated !!!! Beth..Karen..Brittany...Erika..and all the staff you all are the greatest !!!!"
We responded:
"WOW! We appreciate your review! This means so much to our entire team. We are delighted to know you had a great experience with the Erika Thomas State Farm team. We look forward to serving you for decades to come!!! "
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Kyle Pittman

February 6, 2025

5  out of  5
rating by Kyle Pittman
"We are Going to MAKE it Do ,What it Do ! Kpittman"
We responded:
"We appreciate your 5-star review! Have a fantastic FRIDAY!"
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Pamela Evans

February 5, 2025

5  out of  5
rating by Pamela Evans
"Erika Thomas State Farm customer service is superb!!! It’s good to know their great customer service still exists. They always take good care of me, THANK you"
We responded:
"Thank you for your 5-star review! We look forward to serving you for years to come! We appreciate YOU!"
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Erica Dupree

February 4, 2025

5  out of  5
rating by Erica Dupree
"Erika Thomas & the staff at State Farm has always been very helpful through the years with my auto & renters insurance. They are kind & courteous"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Amy Eriksen

January 31, 2025

5  out of  5
rating by Amy Eriksen
"This insurance office has been so wonderful to us since we moved to NC in Oct 2024. I highly recommend Erika Thomas State Farm. We mostly work with Bethanie Overton but others have answered questions for us when she wasn't available. Getting insurance is never a "fun" task in my opinion but they made it pleasant for us."
We responded:
"Thank you for reviewing our Erika Thomas State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Trey Pittman

January 29, 2025

5  out of  5
rating by Trey Pittman
"My wife & I were so pleased today with the excellent experience we received from Ms Karen over at Erika Thomas State Farm Insurance agency. She was very detailed & very helpful with helping us get what we needed with bundling our home & auto insurance quotes. She was very polite & so welcoming."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our Erika Thomas State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Elaine Johnson

January 23, 2025

5  out of  5
rating by Elaine Johnson
"I would like To say Ms Karen did a wonderful job assisting me with getting me set up for insurance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Timothy Stewart

January 17, 2025

5  out of  5
rating by Timothy Stewart
"Erika and her team have been great to work with. Whenever I need anything done they are there to assist me the same day. Karen was a great help yesterday."
We responded:
"Thank you for reviewing our Erika Thomas State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Thank you for trusting us with your insurance needs! We look forward to continuing to support your insurance needs."
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PEGGIE HILLIARD

January 16, 2025

5  out of  5
rating by PEGGIE HILLIARD
"Thanks to the excellent service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Erika Thomas State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"