State Farm® Insurance Agent Erika Thomas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carlton Phillips
February 21, 2025
5
out of
5
rating by Carlton Phillips
"They are the best insurance company I've ever had and the staff is the greatest ..thanks for all the help and advice y'all have provided me over the years !! Ya'll are greatly appreciated !!!! Beth..Karen..Brittany...Erika..and all the staff you all are the greatest !!!!"
We responded:
"WOW! We appreciate your review! This means so much to our entire team. We are delighted to know you had a great experience with the Erika Thomas State Farm team. We look forward to serving you for decades to come!!! "
Thomas Automotive Consulting
February 13, 2025
5
out of
5
rating by Thomas Automotive Consulting
"Brittney is the best. She went above and beyond. Highly recommended!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kyle Pittman
February 6, 2025
5
out of
5
rating by Kyle Pittman
"We are Going to MAKE it Do ,What it Do ! Kpittman"
We responded:
"We appreciate your 5-star review! Have a fantastic FRIDAY!"
Geezy P
February 6, 2025
5
out of
5
rating by Geezy P
"Been with them for a long time. Very nice and respectable and easy to work with!! Highly recommended!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Pamela Evans
February 5, 2025
5
out of
5
rating by Pamela Evans
"Erika Thomas State Farm customer service is superb!!! It’s good to know their great customer service still exists. They always take good care of me, THANK you"
We responded:
"Thank you for your 5-star review! We look forward to serving you for years to come! We appreciate YOU!"
Danny Pittman
February 4, 2025
5
out of
5
rating by Danny Pittman
"Hey love this state farm. Mrs Beth always so polite and helpful. Great place go for insurance policy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Erica Dupree
February 4, 2025
5
out of
5
rating by Erica Dupree
"Erika Thomas & the staff at State Farm has always been very helpful through the years with my auto & renters insurance. They are kind & courteous"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
kendra batts
February 4, 2025
5
out of
5
rating by kendra batts
"My family and I have been with State Farm for years and we have always received the best prices for our insurance needs. Erika and her team are awesome !!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Amy Eriksen
January 31, 2025
5
out of
5
rating by Amy Eriksen
"This insurance office has been so wonderful to us since we moved to NC in Oct 2024. I highly recommend Erika Thomas State Farm. We mostly work with Bethanie Overton but others have answered questions for us when she wasn't available. Getting insurance is never a "fun" task in my opinion but they made it pleasant for us."
We responded:
"Thank you for reviewing our Erika Thomas State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Matt Greene
January 30, 2025
5
out of
5
rating by Matt Greene
"Feels like you talking to family, great management and comfortable atmosphere."
We responded:
"Thank you so much for the review, Matt!! We look forward to serving you for years to come! If you ever have any questions or need assistance, we’re here to help!"
Trey Pittman
January 29, 2025
5
out of
5
rating by Trey Pittman
"My wife & I were so pleased today with the excellent experience we received from Ms Karen over at Erika Thomas State Farm Insurance agency. She was very detailed & very helpful with helping us get what we needed with bundling our home & auto insurance quotes. She was very polite & so welcoming."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our Erika Thomas State Farm office. If you ever have any questions or need assistance, we’re here to help!"
angie
January 23, 2025
5
out of
5
rating by angie
"Karen was very kind and informing. Amazing service!"
We responded:
"Thank you for your 5-star review! We appreciate you trusting us with your insurance needs! Have a great week and stay warm!! "
Elaine Johnson
January 23, 2025
5
out of
5
rating by Elaine Johnson
"I would like To say Ms Karen did a wonderful job assisting me with getting me set up for insurance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Redlinerocker
January 21, 2025
5
out of
5
rating by Redlinerocker
"Erika Thomas is a fantastic agent to have. She always answers questions on quickly and professionally. She will look into what is the best insurance to have and doesn’t take advantage of her clients. Highly recommended"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Timothy Stewart
January 17, 2025
5
out of
5
rating by Timothy Stewart
"Erika and her team have been great to work with. Whenever I need anything done they are there to assist me the same day. Karen was a great help yesterday."
We responded:
"Thank you for reviewing our Erika Thomas State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Thank you for trusting us with your insurance needs! We look forward to continuing to support your insurance needs."
Penny Lee
January 17, 2025
5
out of
5
rating by Penny Lee
"Called office and needed to change up some insurance.. very friendly and request was completed within minutes. Even received a follow up email. Definitely recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
PEGGIE HILLIARD
January 16, 2025
5
out of
5
rating by PEGGIE HILLIARD
"Thanks to the excellent service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Erika Thomas State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nikki Lucas
January 16, 2025
5
out of
5
rating by Nikki Lucas
"I had a great experience with this Britany! She was incredibly knowledgeable and took the time to address all of my questions and concerns thoroughly. I felt heard and valued throughout the entire conversation. I’m very pleased with the quality of service they provided and would highly recommend them to anyone looking for anything insurance related. Thank you for going above and beyond for me!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Dana Cantwell
January 16, 2025
5
out of
5
rating by Dana Cantwell
"Have been with Statefarm for over 25 years! This office is easy to work with and Beth is very kind 😁"
We responded:
"Thank you for taking the time to share your thoughts! Beth is the best! We are blessed to have her on our team. If you ever have any questions or need assistance, we’re here to help!"
Keisha King
January 16, 2025
5
out of
5
rating by Keisha King
"I've always wanted to get back with State Farm for my car insurance. I'm so glad I did. I talked to Beth initially to start my policy and recently just spoke with Karen about some billing questions. They were both very informative, helpful and pleasant. Thank you ladies for doing such a great job!"
We responded:
"Thank you for taking the time to share your thoughts! We are so happy to have you back at Erika Thomas State Farm! We look forward to serving you for years to come!! "
Brenda Darden
January 15, 2025
5
out of
5
rating by Brenda Darden
"I visited this office today along with my husband and oh my goodness we were so amazed! We were greeted by wonderful staff members. Everyone was so kind and polite, and they just made us feel so wonderful! We really felt like our concerns were already met after speaking with them. Thanks again Beth, Karen, and Brittney for showing so much kindness and for taking the time to speak with us concerning our needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Erika Thomas State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mase W
January 13, 2025
5
out of
5
rating by Mase W
"Erika and her associates have always been top with customer service. They are always be on top of whatever the issue maybe. I was with another agent for 15+ years until he retired and I switched to this agency and have not regretted not one 1 minute. I highly recommend this agency for whatever services they offer!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jasmon Revis
January 9, 2025
5
out of
5
rating by Jasmon Revis
"Currently requested a transfer to her office and I must say she took the time to sit and answer all of my questions in great detail. Erika and her staff are so amazing."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Erika Thomas State Farm office. We enjoyed getting to know you and look forward to serving you for years to come! "
Donnie Hare
January 9, 2025
5
out of
5
rating by Donnie Hare
"I have been with Erica Thomas State Farm for many years. They are ALWAYS courteous and knowledgeable in their dealings. I highly recommend them if you need coverage."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you!!!"
Miranda Ferrell
January 9, 2025
5
out of
5
rating by Miranda Ferrell
"Every experience with this office has been wonderful! I’ve recently spoken with Karen and Beth, who are both super helpful and easy to talk to! If you live in NC, this is the State Farm agency for you."
We responded:
"We love having you as part of the Erika Thomas State Farm Family! ❤️ Thank you!!"