Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ara P

Ara P

October 11, 2024

5  out of  5
rating by Ara P
"I wanted to take a moment to express my appreciation for the outstanding service provided by Karen Durrett. Her professionalism, attention to detail, and prompt responses made the entire process smooth and stress-free. She went above and beyond to ensure that I understood my options and found the best coverage to suit my needs. It’s clear that she genuinely care about her clients, and it was a pleasure working with her. Thank you again for your dedication and excellent support"
We responded:
"Thank you for the review! We are so happy you had a great experience with our agency! Karen is the best and truly cares about her customers! We look forward to serving you for years to come!!"
Profile photo of Sonya Smith

Sonya Smith

October 10, 2024

5  out of  5
rating by Sonya Smith
"Brittney is always quick to respond to whatever we need. Would definitely recommend Erika Thomas’s group for your insurance needs. We have been with them for 20+ years."
We responded:
"Thank you so much for the review Sonya and for trusting us with your auto and home insurance for so many years! We appreciate you!!"
Profile photo of Theresa Wiggins

Theresa Wiggins

September 26, 2024

5  out of  5
rating by Theresa Wiggins
"Erika Thomas and staff have been nothing more than helpful and kind. I have never had a problem with my service. They will answer all your insurance needs. I feel safe with State Farm."
We responded:
"Thank you so much for taking the time to write us a review! We appreciate you trusting us with you Auto, Fire & Life Insurance. "
Profile photo of Gwen Hines

Gwen Hines

September 25, 2024

5  out of  5
rating by Gwen Hines
"I would like to thank Erica and the team for all the years of service. I’ve been with them many years. My plan is to continue. Thanks!!!"
We responded:
"Gwen!! We so appreciate the kind words. We have enjoyed being your agent for the past decade and look forward to helping you with all your insurance needs forever! Thank you for trusting us!"
Profile photo of Shaleigh Maxwell

Shaleigh Maxwell

September 24, 2024

5  out of  5
rating by Shaleigh Maxwell
"Karen is wonderful! She helped me every step of the way! We had a very difficult case but she was professional and patient."
We responded:
"Thank you for kind words!! We are so excited to have you in NC and welcome to the Erika Thomas State Farm Family! "
Profile photo of John Though

John Though

September 23, 2024

5  out of  5
rating by John Though
"This office works together to help you. Very friendly and personable a to you. They spent time every time i have bern in to explain and help me understand everything. Highly recommended office!!"
We responded:
"Thank you so much for taking the time to write us a review! We truly appreciate it!! "
Profile photo of Missy Williams

Missy Williams

September 23, 2024

5  out of  5
rating by Missy Williams
"I always have a excellent customer service with state farm But most of all from the wilson location Beth is amazing. She always is prompt friendly and so nice to talk to. Ty state farm"
We responded:
"Thank you Missy! Yes, our Beth is the best!! We appreciate the review so much!"
Profile photo of Chrishawna Perry

Chrishawna Perry

September 23, 2024

5  out of  5
rating by Chrishawna Perry
"I have insurance with Erika Thomas office for years now. I am very pleased with their overall customer service. I love how friendly each of the staff members are and very knowledgeable. Whenever I called or stop by they don't hesitate to assist me!"
We responded:
"Thank you so much for the kind words! We are so thankful to have you as part of the Erika Thomas State Farm Family!"
Profile photo of Angel Richardson

Angel Richardson

September 19, 2024

5  out of  5
rating by Angel Richardson
"I just switched to State Farm and Beth made my transition easy. Very kind and pleasant. Love my new rate🙂🙂"
We responded:
"Welcome to the Erika Thomas State Farm Family! We are excited to have you as a customer and look forward to serving you for years to come! "
Profile photo of Larry Arthur JR

Larry Arthur JR

September 4, 2024

5  out of  5
rating by Larry Arthur JR
"I need some insurance for it electric bike. Don’t have any insurance on it."
We responded:
"Thank you for the review!"
Profile photo of maddy Guntang

maddy Guntang

August 29, 2024

5  out of  5
rating by maddy Guntang
"I got my car insurance through Brittany Ream . She is wonderful to work with and super patient I trusted her with all my information ! She is the best !!!"
We responded:
"Welcome to the Erika Thomas State Farm family! We look forward to serving you for years to come!! "
Profile photo of Bhupendra Woodard-Bynum

Bhupendra Woodard-Bynum

August 16, 2024

5  out of  5
rating by Bhupendra Woodard-Bynum
"Brittney E. Ream that is an agent at this location was fantastic with my questions and concerns during our phone call today. Do not hesitate to call her for you insurance needs. 8/16/2024"
We responded:
"Thank you so much for the review! We are blessed to have Brittney on our team! She is the best! "
Profile photo of Banita chasin my dreams

Banita chasin my dreams

July 4, 2024

5  out of  5
rating by Banita chasin my dreams
"Excellent customer service!!! Highly recommend!!! Thank you all so much!!!"
We responded:
"Thank you so much for the review! We truly appreciate it!! 🤗"
Profile photo of Sharon High

Sharon High

June 12, 2024

5  out of  5
rating by Sharon High
"I have had my renters insurance policy with Erika Thomas-State Farm Insurance Agent for the last couple of years. I am beyond pleased with the service I have received. Making payments are simple that I can do with one phone call. I love getting reminders via text, email and mail. ( You don't get much via mail these days and this makes me happy to see they still do this) and the staff are professional, friendly and very knowledgeable. If you haven't tried them out, please consider doing so."
We responded:
"Thank you so much for trusting us with your insurance! We appreciate you and your business! "
Profile photo of Fortier Baxter III

Fortier Baxter III

May 13, 2024

5  out of  5
rating by Fortier Baxter III
"Erika and her agents are all amazing, I would suggest anyone to them."
We responded:
"Thank you so much for the kind words! We appreciate YOU!"
Profile photo of Margie Diggins

Margie Diggins

April 3, 2024

5  out of  5
rating by Margie Diggins
"Very nice and helpful with my sons insurance needs highly recommended for future insurance need quick fast and in a hurry"
We responded:
"Thank you for the review! We look forward to helping your son for years to come! "
Profile photo of Taylor Watkins

Taylor Watkins

March 15, 2024

5  out of  5
rating by Taylor Watkins
"Handles all my life insurance needs! Beth is amazing 🥰"
We responded:
"Taylor! Thank you so much for the review. We appreciate you trusting us with your life insurance needs. And we agree Beth is the best! 💖"
Profile photo of Justin Sharpe

Justin Sharpe

February 28, 2024

5  out of  5
rating by Justin Sharpe
"Beth was extremely a great help with perfect communication and customer service skills and she helped me with everything I needed.."
We responded:
"Justin we appreciate you taking the time to write us a review! We look forward to serving you for years to come!"
Profile photo of Kadence Aycock

Kadence Aycock

February 20, 2024

5  out of  5
rating by Kadence Aycock
"Karen is very friendly and helpful!"
We responded:
"Thanks Kadence! Karen is the best!! "
Profile photo of Nyrika Taylor

Nyrika Taylor

February 8, 2024

5  out of  5
rating by Nyrika Taylor
"Love the ladies at the this office!!! They are always so helpful and kind when we call for assistance!!!!"
We responded:
"Thank you so much for the review!! We appreciate it! "
Profile photo of Isaac Castillo

Isaac Castillo

January 30, 2024

5  out of  5
rating by Isaac Castillo
"Karen was so helpful. Thank you for your service and helping me insure my vehicle!"
We responded:
"Welcome!! We look forward to serving you and your family for years to come! "
Profile photo of Tamarra Elam

Tamarra Elam

January 29, 2024

5  out of  5
rating by Tamarra Elam
"I've just started my car insurance with this group of State farm representatives and I'm 100 percent pleased at the help and time they have given me. I will represent all my friends and family and anyone reading this review to come to State Farm and they will take good care of you!!! Thanks so much Karen!!"
We responded:
"Karen is the best! Thank you so much for trusting us with your insurance and welcome to the Erika Thomas State Farm Family! "
Profile photo of Sarah Frick

Sarah Frick

January 23, 2024

5  out of  5
rating by Sarah Frick
"Karen was amazing and got me a great deal on my insurance! Have had them for as long as I've been driving and I don't plan on changing companies any time soon!"
We responded:
"Thank you Sarah!! We love having you as part of the Erika Thomas State Farm Family!"
Profile photo of My email

My email

December 20, 2023

5  out of  5
rating by My email
"Thank you so much for the amazing service, I will recommend this location to friends and family in the future."
We responded:
"Thank you for taking the time to write a review for us!"
Profile photo of Mark Mayo

Mark Mayo

December 14, 2023

5  out of  5
rating by Mark Mayo
"Great job!!! Keep up the good work!!! Thank you Beth 👍🏾👍🏾👍🏾😊"
We responded:
"Thank you for the review Mark! Beth is the best we are blessed to have her on our team! "