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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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G

October 2, 2025

5  out of  5
rating by G
"Brittney is amazing!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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angelous greene

September 25, 2025

5  out of  5
rating by angelous greene
"These group of ladies are the best. I've always had pleasant conversations about coverage. They even go the extra mile to find saving. I have been with this state farm office for years now. You will not be disappointed for switching your coverage to best office in Wilson,NC."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tamber Dalton

September 24, 2025

5  out of  5
rating by Tamber Dalton
"Erica has been a wonderful insurance representative. She is quick to respond and is very professional. I have been extremely satisfied with Erica at State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jokeshia Carter

September 15, 2025

5  out of  5
rating by Jokeshia Carter
"I'm new to the state farm family and during an event that was hosted Sept.11th I felt welcomed I can't wait to see what the future holds for me and my family thank you again❤️"
We responded:
"Thank you so much for coming to the event, we loved getting to know you and your son! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rick Brown

September 10, 2025

5  out of  5
rating by Rick Brown
"I had checked around for insurance on a Tesla. Every other agency had crazy high prices. Price was cheaper and after adding other vehicles went down even more. One phone call to Beth Overton and a few simple questions and I was done."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Felix Burgos

August 28, 2025

5  out of  5
rating by Felix Burgos
"State Farm Agent Erika Thomas and her staff are absolutely great , always been a pleasure talking to them for any questions I have and they are so knowledgeable and professional on everything they do. It’s always a good experience talking to them and I definitely recommend them 100% ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Landon Davis

August 27, 2025

5  out of  5
rating by Landon Davis
"It was a pleasure working with Brittany. She was able to get the documents I needed in a very quick manner as well as answer several questions I had regarding new teenage drivers."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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John Edwards

August 21, 2025

5  out of  5
rating by John Edwards
"I have been with State Farm for about 30 years and have nothing but great appreciation for their service! Erika and all the ladies that work with her are very friendly, work oriented and will go above and beyond to meet all your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Clay Haddad

August 7, 2025

5  out of  5
rating by Clay Haddad
"Erika Thomas’ team are amazing . I just switched to State Farm for all my assets and worked with Karen . She was very responsive and made me feel she is I was the only one she was serving. Outstanding service, customer service and very knowledgeable and professional. I recommend Erika Thomas for all of your insurability needs ."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Victor Vines

July 31, 2025

5  out of  5
rating by Victor Vines
"Excellent service. Brittany was very helpful and on point with what my concern about adding my son to our insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chad Davis

July 23, 2025

5  out of  5
rating by Chad Davis
"Excellent customer service. Brittney was extremely helpful and responsive in providing renter's insurance for my daughter with her college apartment. I also met with Erika to review my entire portfolio and she helped meet my needs and saved me some money. Highly recommend for insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mike Lucas

July 18, 2025

5  out of  5
rating by Mike Lucas
"Erica and all her staff are awesome! State Farm has been good to us because we were hit by a drunk driver with no insurance in Georgia. They have taken care of our auto damages and our rental car. They have always been there for any help or questions we have."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Geezy P

July 17, 2025

5  out of  5
rating by Geezy P
"I highly recommended State Farm!! They always make sure you're never forget your due dates and always keep you updated about upcoming bills and any other things they have going on. All the ladies are very nice and respectful!! 5 stars from me!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dee Hendricks

July 15, 2025

5  out of  5
rating by Dee Hendricks
"Great professional service !!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Indigo Mendoza

July 9, 2025

5  out of  5
rating by Indigo Mendoza
"I absolutely love talking to Mrs. Erika! She is such a great help every time I call. Her team is always so nice and I would recommend her team 100%."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bobby Wise

July 9, 2025

5  out of  5
rating by Bobby Wise
"Best decision I made lately. Brittney handled everything and kept me informed along the way. Keep up the great service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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April A.

July 8, 2025

5  out of  5
rating by April A.
"I have been with Erika Thomas State Farm for years! They are great to work with and will save you money every way they can! Everyone is super friendly and helpful. They always reach out from time to time to check up on me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mashonda Tillman

July 3, 2025

5  out of  5
rating by Mashonda Tillman
"Very personable and quickly gets things handled."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sparkle Cooper

July 1, 2025

5  out of  5
rating by Sparkle Cooper
"Great customer service!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dee Young

June 26, 2025

5  out of  5
rating by Dee Young
"The ladies in the office are always nice and so helpful. We love working with them when we have a problem. Thank you Erika, Karen and Beth. Sorry if I left anyone out. Y'all are awesome!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gary Durham

June 25, 2025

5  out of  5
rating by Gary Durham
"I have enjoyed being at state farm other insurance may be cheaper but not as Caring They make me feel like somebody When l walk through their doors Thank you State Farm for being there when l need you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ivan Artis

June 25, 2025

5  out of  5
rating by Ivan Artis
"Great customer service quick response and very kind."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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April Harris

June 23, 2025

5  out of  5
rating by April Harris
"Great customer service, very helpful, patient all with in a timely manner. I also received a curtesy call about any questions/concerns I may have being that I am a new customer to the agency and I thought that was EXCELLENT."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We are so lucky to have the best customers!! "
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DANA LUCAS

June 18, 2025

5  out of  5
rating by DANA LUCAS
"I love State Farm!! Karen is the best she is always on point and always willing to help any way she can. She is the sweetest!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! And we agree, Karen is the sweetest! "
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Chelsea Winstead

June 18, 2025

5  out of  5
rating by Chelsea Winstead
"This office has helped me get my policies back in place and gave the best encouragement and advice to help me and my growing family to be better insured. Highly appreciated and recommend Erika!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to serving you and your growing family for decades to come! "